The Benefits Of Comcast Business VoiceEdge Phone System
Business communication has significantly evolved over the past years. This has been made possible by the fast integration of various technological tools that have automated tasks and made the business processes easier and more efficient. Mobile phones have been changing the way we communicate and the practice of business communication. Previous developments have made communication quick and even allowed professionals to work outside their traditional office environment.
Importance of Mobile Communication for Business
Mobile technology has allowed companies to develop their workforce to a global network. Mobile devices lessened communication barriers since they allowed employers to unite anywhere globally. The phone system made it possible to carry out online meetings, teleconferences, and video calls so workers from different locations could join in the discussion as if they were physically present. Team members can now share their viewpoints as if they were attending the office wherever they are. This feature offered by mobile phones facilitates better collaboration among all the employees. Also, it helps in improving their efficiency and productivity.
Comcast Business VoiceEdge Phone System: Benefits of Having a Fully Featured Phone System
VoiceEdge plan operates on a Unified Communications as a Service (UCaaS) system. It allows for huge integration of business systems tools. It is designed for up to five thousand employees across multiple locations, including the BPO industry, nonprofit organizations, retail, and manufacturing businesses. Below are some of the important Comcast Business VoiceEdge features.
- Alternate Number
Allows users to have up to ten phone numbers or extensions assigned to them. The standard ringing is provided for incoming calls to the primary phone number. Users can enable a unique ring for calls to their second and third phone numbers.
- Automatic Hold/Retrieve
Allows users to automatically hold and retrieve incoming calls without required feature access codes. This is useful for attendants managing a high volume of incoming calls by letting them hold calls by transferring them to dedicated parking stations.
- Be Anywhere
This feature enables the user to define more than one network location, like mobile phones, which can be extensions to the user’s profile. The user can then make outbound and receive Business VoiceEdge calls on these locations.
- Call Park
This service enables a ‘parking’ user to call against a ‘parked against’ extension. The parked user should be placed on hold until a user retrieves the parked call. Suppose the call is not retrieved within the provisioned recall time. In that case, the parked call is reverted and presented to the ‘recall’ user.
- Directed Call Pickup with Barge-in
The user can answer a call directed to another user within the same customer group. This feature allows the user to barge in on the call if already answered, thereby creating a three-way call.
Take Away
Every company has to set out its clear mission statement. The key to accomplishing desired business goals and securing a market share is to get every employee and staff member aligned to the tasks, duties, and responsibilities at hand. Enjoy the quality of service, call mobility, and collaboration features of Business VoiceEdge. Give us a call at 1-865-465-9955 or visit our website for a quotation!
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