Cox business internet offers services to small, medium-sized businesses, as well as enterprises. Businesses can choose customized plans for internet services according to their budget and needs. Cox internet offers very fast speeds, of up to 100 Gbps (location dependent). Cox business claims to have faster internet than AT&T. Cox business fiber internet is the fastest and most reliable; it offers identical upload and download speeds that are sure to enhance business processes and employee productivity. You get business-grade equipment for renting, and customizable plans to suit your needs.
Lumen technologies also offer a wide range of services and business bundles to simplify your IT needs; it helps in lowering IT costs and enhancing productivity. Businesses can opt for Fiber plus and get up to 1 Gigs of internet speeds with direct fiber connection to the buildings. Cox business offers over 4 million business hotspots, thus you and your employees can stay connected on-the-go. Cox business security provides protection from online threats. Lumen fiber + internet also offers online threat protection with an easy-to-use online portal for managing all the services.
What are the 3 reasons to choose Cox business internet over Lumen?
Cox Business Internet offers a range of high-speed internet plans, which can help ensure that your business has the bandwidth it needs to operate effectively. Additionally, Cox’s network is designed for reliability, which can minimize downtime and ensure that your business stays connected. Cox Business Internet offers a range of plans and packages, which can help you find the right combination of features and price points to meet your business’s specific needs.
Additionally, Cox’s plans typically come with a range of customization options, which can help ensure that you get the exact services you need.
Cox Business Internet comes with a range of security features designed to help protect your business’s network and data. This includes options like firewall protection, intrusion detection, and content filtering, which can help keep your business safe from cyber threats. Cox Business Internet provides dedicated support to its business customers, which can help ensure that you get the help you need when you need it. This includes features like 24/7 technical support, proactive network monitoring, and service level agreements that guarantee response times and uptime.
Speed and reliability
One of the primary factors to consider when selecting a business internet service is the speed and reliability of the connection. Both Cox Business Internet and Lumen Business Internet offer different speeds and reliability options, so it’s essential to choose the one that meets your business’s specific needs. Both Cox and Lumen provide high-speed fiber internet that goes up to 1 Gigs – with symmetrical download and upload speeds, and public hotspots for staying connected on-the-go.
Lumen offers 99% service availability and minimal to no downtime. Cox also offers guaranteed uptime, but goes ahead and offers 2 Gigs of internet speeds in some locations – so we choose Cox over Lumen, here.
Customer support
Another important factor to consider when selecting a business internet service is the level of customer service and support that the provider offers. This can include things like technical support, customer service availability, and overall responsiveness. Cox users get 24/7 technical support in case something needs to be troubleshooted. Customers get US-based complete care that provides IT solutions for your company and your employees, no matter where they’re located.
Cox customers get professional support for all WIFI-connected devices. For a flat monthly fee, businesses can choose the support plan that they need. Lumen also offers an easy-to-use online portal with built-in customer support, and the option to send in service tickets. However, Cox business customer care goes ahead and provides instant access for IT-related issues, malware, recovery, and other issues without having to wait. Therefore, we prefer cox business internet here.
Pricing
Finally, businesses should also consider the pricing and packages available from each provider. This can include things like contract terms, installation fees, and overall costs of the service. It’s important to evaluate the different options and find the one that offers the best value for your business’s needs. Pricing is a very important factor for any small business. Cox business offers a variety of plans per location, and businesses can choose the one that fits their needs.
Lumen also offers plans that are determined by location. Cox business internet, however, provides a flat fee small business plan that gives very high-speeds, 99% reliability and flexibility. Small business plans are very straightforward, there are no hidden fees, customers just need to enter their location to know exact pricing. Therefore, when it comes to affordability, we prefer Cox business internet over Lumen.
