What Are the Primary Differences Between Cox Business Internet vs. Residential Internet?
Whether you’re working from home or have a growing business whose needs have been changed, having the right internet plan is a must.
When running a business, there is nothing more frustrating than an unreliable internet connection. It can make your entire business come to a hard stop, destroy customer relationships, and put a wrench on your sales.
Cox Internet Service provider is here to provide you with the best reliable internet plans that offer fast speed with zero issues. They mainly offer Business internet and Residential Internet. So, let’s have a deeper look at them and understand their difference to know which one suits your needs the best:
About Cox Business Internet
The majority of businesses require Internet access for everything from everyday operations to consumer connectivity.
Exactly what does business Internet entail then?
Small business Internet refers to a particular connection type with capabilities designed to manage your business, although identical to home Internet service. Small business Internet offers significant advantages whether you’re seeking a more dependable connection, quicker upload speeds, business continuity, or enhanced security.
About Cox Residential Internet
The internet you use at home is referred to as residential internet. Residential internet often has slower upload and download speeds and lower starting speeds. It means that your download speed is much greater than your upload speed. Even 5G carriers couldn’t match the speeds that Cox’s residential internet can offer.
Cox Business Internet Vs. Residential Internet
Both are types of internet plans, but their plans and prices vary. For example, one might have a higher speed than the other, or one is more expensive than the other. Let’s look at the differences between both of them in detail:
Significant differences between Cox residential and business internet include:
- Internet Speed
- IP Address
- Bandwidth Allocation
- Service Level Agreement
- Customer Service
- Upload/Download Speed
- Price
Internet Speed
One of the main differences between cox business and residential internet is its speed. Cox residential internet speed ranges from 50 Mbps to 1 Gbps while Cox business internet can go up to 10 Gbps, but it costs more than residential internet plans. Business internet is perfect for businesses requiring faster internet speed, especially when dealing with customers, meeting clients, and operations.
IP Address
While cox residential internet has a dynamic IP address, business internet is given a static IP address. Static IP addresses give organizations the ability to host their network infrastructure, including servers and file storage, as they are more dependable and secure.
On the other hand, residential internet connections with dynamic IP addresses are typically less stable and secure and can change at any time without the provider’s knowledge. Cox residential internet connections that don’t demand enterprise-level security and bandwidth utilization frequently encounter them.
Bandwidth Allocation
Since businesses need robust internet connectivity, having a dedicated bandwidth allocation is a must for the smooth running of operations. It also offers a company with higher capacity and secure connectivity. Cox dedicated bandwidth is called Point-to-Point (P2P).
For cox residential internet, the bandwidth allocation is shared among neighbors. During its peak use, there can be some visible changes in its performance, such as connection interruptions and slow internet speed. This is called GPON- Gigabit Passive Optical Networks.
Service Legal Agreement
Business transactions must include a Service Level Agreement (SLA). Cox internet service provider and two firms (yours) have established performance standards, including bandwidth and uptime, which are regularly measured and reviewed. There is a minimal time frame for when the provider will send someone in to work on any issues that need addressing.
This might be considered the service provider’s commitment that both parties have agreed upon. If these are not met, you can bargain price reductions or service offers.
Residential internet speed is not specifically guaranteed, and it can fluctuate depending on how many people are using it. In addition, it is not guaranteed that repairs will be made right away; they could take a few hours.
Customer Service
Unsurprisingly, customer service is greater for cox business internet because it typically comes with SLA that includes customer support and is more expensive. There are even commercial internet plans that come with VIP customer service, depending on the package.
On the other hand, residential internet users are also assured of first-rate customer service, but this is true for all their clients. As a result, client support can occasionally be slower than it is for business accounts.
Upload/Download Speed
When your internet connection has a symmetrical speed, the upload and download speeds are comparable, if not almost identical. This is crucial for corporate operations that frequently upload and download enormous amounts of data and files.
Cox Residential internet speeds are uneven because downloads are frequently given priority. The majority of internet users at home engage in lower-bandwidth activities like media streaming and web browsing.
Price
Since residential internet is a simpler version of business internet, it costs less and has lower operation requirements. Cox residential internet plan costs around $50 a month. On the other hand, the cox business internet plan costs around $69 per month.
Do you need Cox business internet for your enterprise?
How much and how many people utilize the internet for business will determine the need for business internet. High-speed home internet is frequently sufficient if the majority of your activities involve:
- Internet browsing.
- Reading emails and other communication channels.
- Possibly uploading and downloading small-size files.
- Have brief video chats with your team.
Let’s say your company has more than five employees that share a single internet connection, upload and download huge files, and hold HD teleconferences that last for a long time. The business internet is the best option in that situation. This is essential if you converse online with clients and consumers because you wouldn’t want to worry about losing your internet connection in the middle of a sale.
Conclusion
Business internet access becomes necessary rather than optional when your company expands, and you employ more sophisticated technologies like your infrastructure, mail server, and other enterprise-level software. In addition, business internet connections are safer since handling customer data necessitates strong information security.
Before switching, evaluate your company’s needs. Although the promises of a business internet account are encouraging, a small business owner or someone working alone from home may find the price to be prohibitive.
Whether you choose residential internet or business internet, cox internet plans will surely meet your needs in the best way possible.
