4 Important Questions to Ask When Choosing an Internet Service Provider

According to research, the internet can make people both happier and more prosperous.

However, if you get saddled with a sub-par Internet Service Provider (ISP), you probably won’t be happy for very long!

For many of us, there’s nothing worse than having an unreliable internet connection, and an uninterested provider.

If you are on the hunt for a good internet service provider there are a few questions you should ask to ensure you vet out one that’s worth their monthly bill. Keep reading to find out the top 4 questions you should be asking any potential internet service providers.

1. What Sets You Apart From Other Internet Service Providers?

One of the first questions to ask an ISP that serves your area is what sets them apart. What makes them the best internet service choice?

If they are fast to answer that they have great customer service, unbeatable prices, or lightning speeds—then you know they are intent on providing value.

However, if they um and ah over this question, you might want to move on to another provider.

Asking what sets an internet service provider apart also gives you some insight into what their focus is. For instance, if you aren’t after sonic speeds, but rather affordability, then you’ll want to go with an ISP that focuses on value for money over ultra-high-speed lines.

2. Will I Be Throttled?

A common practice among ISPs is bandwidth throttling. If the network becomes overloaded, or you go over a certain level of data usage, they might throttle your speed temporarily.

If speed is not a priority, this might not be an issue. However, if you are planning on doing a lot of streaming, uploading, etc. you should always check whether or not you might experience throttling.

3. What Is Your MTTR?

Another great question to ask when looking for the best internet service is what is the ISP’s MTTR. MTTR stands for mean time to repair.

This will give you an idea of how long it will take for an ISP to get your internet up and running should it go down. If a provider struggles to answer this question, take it as a warning flag.

4. What Other Services Do You Offer Besides Internet?

If you are looking to save on your monthly bills, a great way to do this is by bundling services like internet, phone, and cable television into one package. By doing this, you can often take advantage of discounted rates.

Therefore, when signing up with an ISP, be sure to ask them if they offer any other services. If they offer an internet phone service or TV channels, you might want to select a package that includes these.

Are You in Search of a Reliable and Affordable Internet Service Provider?

Selecting which internet service provider to go with is an important decision. It impacts your monthly bills and the quality of your connection.

Are you still searching for an ISP that’s both reliable and affordable? If so, you’ve come to the right place.

Operating all over Texas, as well as in select locations in Utah and Vermont, we provide our clients with reliable internet at a lower price than most cable providers can offer. What’s more, we also offer a cost-effective internet phone service and a specially priced satellite TV service.

Want to find out how much you can start saving? Contact us today to request a quote!

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